Booking terms

A booking is made by completing the booking form and returning same with your deposit of 50 € per person. A Confirmation letter will be sent to you as soon as possible after receipt of your booking form and deposit.

Deposit payments can be made by electronic bank transfer, PayPal using most of the credit/debit cards or PayPal account. The remaining balance is to be paid in cash (Dirhams, USD, Euros or Pounds). Credit/Debits cards are NOT accepted locally for security reasons. All the bookings are guaranteed after we receive the deposit receipt.

  • Children aged 2-5 years are free of charge
  • Children aged 6-12 years qualify for a reduction of 50% when sharing a room with 2 adults (parents) maximum 1 child per family.

It is the client’s responsibility to ensure that they meet the requirements to be permitted to enter into Morocco, including passport, visa and health requirements. All travellers to Morocco must hold a passport with 6 months validity beyond the date of return from Morocco, that was since the 1st January 2008 by Moroccan government. Our Company cannot be held responsible for missed tour or excursion caused by the failure to meet these requirements. 3- Cancellation: Any cancellation of a booking after an invoice has been raised must be sent in writing to our Company by e-mail to: If you cancel your trip, land and air cancellation fees apply. The fee is determined by the date that we receive written notification of your cancellation. Fees are as follows:.

  • Less than 4 weeks: 30% of the total invoice
  • Less than 2 weeks: 50% of the total invoice
  • Less than 1 week: 80% of the total invoice
  • Less than 4 days: 100% of the total invoice
If the balance of the tour or excursion has not been paid and the reservation is subsequently cancelled within the 6 weeks period prior to departure, the client must pay the amount as set out in the above cancellation charges.

We will make our best to alter your arrangements but we cannot guarantee this will be the case all the time, especially in the peak touristss seasns. Should an amendment by a client be requested outside the 6 weeks before departure date might occur additional charges which we will quote on supplement.

We only accept responsibility for ensuring the Morocco desert tour with camel trek, Marrakech excursions or holiday which you book with us are supplied as described on our web site and the services offered reach a reasonable standard.

In the event of any dissatisfaction with our drivers , guides, cars, excursions or tours orany other service provided by the Company, the matter MUST be reported immediately to us or to your driver so that immediate action can be taken to resolve the issues as early as possible.